Oneplatform.
Everyhome.
Scale support without hiring. AI answers routine client questions 24/7 and briefs your technicians before they pick up the phone — cutting per-home support cost. A branded mobile app for clients, an admin dashboard for your team, and per-home intelligence connecting them.
Three layers. One platform.
Resolve sits between your team and your clients — handling the first line of support with full context.
Your branded iOS/Android app. Clients chat with AI, upload photos, request technicians, and browse their home.
Per-home intelligence powered by GPT and Gemini. Reads documents, knows devices, learns from every conversation.
Web portal for your team. Manage homes, devices, documents, AI config, and monitor every conversation.
Your clients' pocket technician.
A white-label mobile app that puts AI-powered support in every client's hands.
AI Chat
Natural language conversations about any device or room in the home.
Photo Troubleshooting
Snap a photo. AI identifies the device, diagnoses the issue, and walks through the fix.
Device Browser
See every device in the home organized by room. Tap to ask the AI about it.
One-Tap Escalation
When AI can't resolve it, one tap sends an executive brief to the integration company.
Conversation History
Every conversation saved. Pick up where you left off. Full context preserved.
Multi-Home Support
Clients with multiple properties switch between homes in a tap.
Intelligence that gets smarter per home.
Not a generic chatbot. A context-aware assistant built for residential technology support.
Per-Home Knowledge
Every home has its own AI context — rooms, devices, documents, service history, and memories. No cross-contamination between homes.
Document Retrieval
Upload a 200-page manual. The AI finds the relevant paragraph when a client asks about that specific device.
Device Context
The AI knows every device by name, room, and category. "The projector in the theater" resolves to the right equipment.
Escalation Intelligence
AI generates executive-level reports with issue summary, troubleshooting steps tried, assessment, sentiment analysis, and priority.
Supports every major smart home ecosystem
- Lutron
- Savant
- Control4
- Crestron
- Sonos
- Snap One
- Denon
- Sony
- LG
- Samsung
- Cisco
- Ubiquiti
- Domotz
See it in action.
Book a live demo and we'll walk you through the full platform — mobile app, admin dashboard, and AI engine.
Book a Demo